Frequently Asked Questions

This Agreement was last modified on 18th february 2016

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How will I get my order?

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We deliver all over Nigeria using tried and trusted courier services.

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Where are you located?

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Starbird Oil & Gas operates from Lagos, Nigeria.

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What are your delivery charges?

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Delivery Rates in Nigeria

ZONE LOCATION SHIPPING COST DELIVERY TIMES
Zone 1 Lagos ₦2500 1-2 working days
Zone 2 Ogun, Ondo, Osun, Oyo ₦3000 1-2 working days
Zone 3 Abuja, Abia, Benue, Edo, Ekiti, Rivers, Delta, Edo, Enugu, Imo ₦3520 1-2  working days
Zone 4 Northern States ₦4520 3-5 working days
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How can I pay for my order?

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You can either pay online with your card, pay into our Bank account or pay cash on delivery.

Cash on delivery orders are for Lagos customers only.

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What happens if I don't receive my order after paying for it?

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This has never happened before but if it does simply send us an email and we would track your order for you.

Worst case scenario we would send out a fresh order or give you a full refund.

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The item I want is currently sold out

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Due to the limited nature of some of our products, we might not be able to restock them. But kindly check back as we always strive to ensure we keep favourite products in stock.

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I have a problem with my order or I have more questions

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Please send us an email to sales@starbird.com.ng and we would resolve any issues or answer your questions with regards to your order.

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Do you offer wholesale?

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Yes we can offer wholesale pricing to interested persons. Kindly send us an email to sales@starbird.com.ng with ”Wholesale’‘ as the title and we will get back to you on this.

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